Hp Laptop Battery Replacement Warning
The notebook computer must be on ac power in order for hp battery check to function properly.
Hp laptop battery replacement warning. Hp provides the hp battery check tool to help you test the battery. The laptop simply hibernates or turns itself off whichever option is set. In august 2019 hp expanded its ongoing worldwide voluntary safety recall and replacement program for certain notebook computer and mobile workstation batteries which was announced january 2018 and expanded in january 2019. Remove the battery from your laptop but be careful if you ve just used your laptop because it may be hot.
Additionally a red x may appear on the battery icon in the notification area. Does the battery appear cracked or swollen. The best thing to do when power gets low. Before ordering a battery you need to know the product number of your notebook to determine the part number of the replacement battery.
If your laptop has a user serviceable battery that is one you can remove on your own you can replace your battery fairly easily. One way to inspect the battery is by simply looking at it. If the problem remains with the new battery you might need to replace the system board. If you see any leaking a gummy residue or broken plastic along the surface area stop using it right away and order a replacement.
On some older hp notebook models that are running windows 7 you may incorrectly receive the following warning message from the windows battery meter. Different notebook models require different batteries. Laptop time is over. When your battery is new you can rest assured that you have a dependable power source for all your on the go computing needs.
This is the case whether you buy a replacement laptop battery or simply have one in your new hp laptop. To find your product number use hp support assistant or locate the product number on the product label. Battery check is part of the hp support assistant that is installed on hp computers shipped with windows 8 windows 7 or vista and is available for computers that were upgraded from xp to vista. You see no warning.
See purchasing a replacement battery. Hp urges customers to recheck all potentially affected products. To get the latest version of the hp battery check go to the hp support assistant. If the computer powers on with the second battery and the battery charges correctly contact hp customer support for battery replacement.
Consider replacing your battery. The right hp laptop battery for you. To prepare your computer for checking the battery status turn off the computer and connect it to the ac adapter. Hp notebook pcs battery does not power notebook or hold a charge.
If your laptop doesn t have a user serviceable battery you ll need to contact the laptop s manufacturer so they can crack your laptop open and change its battery for you.